Privacy policy

This policy explains how Sevine Dumont ("we", "us") collects, uses and protects your personal information when you visit sevinedumont.com or buy from us.

Information we collect

Information you give us: your name, email address, shipping and billing address, phone number and the details of your order.
Payment information: payments are handled by our payment providers (such as Shopify Payments, Shop Pay and PayPal). We do not store your full card details.
Information collected automatically: your device, browser, IP address and how you use our site, through cookies and similar technologies.

How we use your information

To process, ship and support your order, including returns and warranty claims.
To answer your questions.
To send you emails about new collections and offers, only if you have signed up. You can unsubscribe at any time.
To improve our site and to measure and show relevant ads.
To prevent fraud and to meet legal obligations.

Sharing your information

We share your information only with service providers who help us run our store, such as Shopify (our store platform), payment providers, shipping carriers, email and analytics tools, and advertising partners such as Meta and Google. We do not sell your personal information for money.

Cookies and advertising

We use cookies to make the site work, to remember your bag and to understand how the site is used. Some cookies are used for advertising. You can manage cookies in your browser and through the cookie settings on our site.

Your rights

Depending on where you live, including California and other US states, you may have the right to know which personal information we hold, to ask for a copy, to correct it, to delete it, and to opt out of targeted advertising. To use these rights, email contact@sevinedumont.com. We will not treat you differently for using them.

How long we keep your information

We keep order information as long as needed for your order, returns, warranty, and our legal and tax obligations.

Security

We use reasonable measures to protect your information. No method of transfer over the internet is completely secure.

Children

Our store is not meant for children under 16 and we do not knowingly collect their information.

Changes

We may update this policy. The latest version is always on this page.

Contact

Questions about your privacy? Email contact@sevinedumont.com.